Parking U Asi Terms

1. General provisions

These Terms set out the rules for using the services of the “U ASI” Bicycle Rental and Parking business operated by Lucyna Jarończyk in Witów (the “Rental”) and for making reservations through the website.

The service provider and party to the agreement is Wypożyczalnia rowerów i Parking “U ASI” Lucyna Jarończyk, an entrepreneur entered in the Polish Central Register and Information on Economic Activity (CEIDG). Full registration and contact details are set out below.

Renting a bicycle creates a civil-law agreement between the Rental and the customer (the “Renter”) on the terms set out below.

Before using the Rental, the customer must read these Terms. Making a reservation or signing a rental agreement constitutes full acceptance of them.

2. Online reservations

The website lets customers send an enquiry and make a preliminary parking-space or bicycle reservation for a selected date.

For parking that requires online payment, submitting the form or starting payment does not guarantee a space. The reservation is confirmed after the system receives a valid payment confirmation from PayU.

Customers must provide accurate contact details, including their first and last name, telephone number and email address. Parking reservations also require correct vehicle details.

The “Order and pay” button places an order with an obligation to pay. An unpaid space is held for the period indicated during checkout, normally 30 minutes, and may then be released automatically.

3. Parking rules

Parking U Asi is a paid, unguarded car park open 24 hours a day.

Parking charges are calculated according to the current price list available on the Website or at the premises. Parking is free for customers renting bicycles from U Asi.

4. Equipment rental conditions

A Renter must be an adult with a valid photo ID, such as an identity card, passport or driving licence, to be shown when collecting the bicycle.

A bicycle may be rented to a minor only with the consent and under the responsibility of a parent or legal guardian.

The Rental may refuse equipment to anyone under the influence of alcohol or drugs or behaving aggressively.

5. Responsibility and use of equipment

The Renter receives equipment in working order and agrees to return it in the same condition.

The Renter is fully liable for damage from collection until return. If damage is caused by the Renter, the Renter covers repair costs according to the service price list.

If a bicycle is stolen or completely destroyed, the Renter must immediately report this to the Police and the Rental administrator and cover the bicycle’s market value.

The rented bicycle must not be passed to another person without the Rental’s consent.

6. Charges and return of equipment

Charges for equipment rental and parking are calculated according to the current price list on the Website or at the premises.

Equipment must be returned at the declared time and during opening hours. A late return results in an additional charge proportionate to the delay.

7. Payments and fulfilment of parking reservations

Online payments are processed by PayU. Available payment methods are displayed on PayU’s secure page. The selected option, number of spaces and total final price in PLN are displayed before the order is placed. Parking reservations do not involve delivery or shipping charges.

After PayU confirms the payment, the reservation is confirmed electronically without undue delay and no later than within 1 business day. The parking service is provided on the date selected in the form, from the expected arrival time until the end of that day.

All prices are final and stated in PLN because the service is provided in Poland, including where the customer uses the English version of the Website.

8. Complaints

Customers may submit a complaint if the service does not comply with the agreement or if equipment has a fault that they did not cause.

Complaints may be submitted in person, by email to chocholowskarowerem@gmail.com, or by post to Wypożyczalnia rowerów i Parking “U ASI” Lucyna Jarończyk, woj. MAŁOPOLSKIE, pow. tatrzański, gm. Kościelisko, miejsc. Witów, 34-511, opis miejsca działka numer 7051/5, 7051/6 - parking Dolina Chochołowska. The complaint should include contact details, reservation number, a description of the issue and the requested resolution.

The Rental considers complaints within 14 days of receipt and communicates its decision using the same channel through which the complaint was received.

9. Withdrawal, cancellation and payment refunds

A consumer may submit a statement of withdrawal from a distance agreement within 14 days after it is concluded, subject to exceptions provided by applicable law. The statement may be emailed to chocholowskarowerem@gmail.com or posted to the business address in section 1. Sending it before the deadline is sufficient.

Contact customer service about cancelling a reservation. You can download the withdrawal form below, complete it and send it by email or post. Using the template is optional and does not restrict statutory consumer rights. Downloading the document does not cancel a reservation.

Any refund due will be initiated no later than 14 days after receipt of an effective withdrawal statement or acceptance of cancellation. PayU returns the funds using the original payment method unless the customer expressly agrees otherwise. The customer is not charged for the refund. As the agreement concerns a service, there are no goods or return-shipping costs.

10. Restrictions and after-sales support

The service is provided exclusively at Parking U Asi at Siwa Polana in Witów and is subject to space availability. The form accepts passenger cars, motorcycles and vans or campers up to 7 metres long. The car park is unguarded and the reservation does not include supervision of the vehicle or belongings left inside it.

No separate commercial guarantee is provided for the service. This does not limit statutory customer rights or the service provider’s liability for conformity with the agreement. After-sales support is available on +48 788 771 619 and at chocholowskarowerem@gmail.com.